Who We Are

brenolixave operates as an educational platform focused on entrepreneurship and financial literacy. Our registered address is 151 Stanley St, Townsville QLD 4810, Australia. We're committed to protecting the privacy of everyone who interacts with our services, whether you're browsing our resources, enrolled in a program, or just curious about what we offer.

When we say "we," "us," or "our" in this document, we're referring to brenolixave and our operational team. "You" refers to anyone accessing our website or services.

Information We Collect

Information You Give Us Directly

Some data comes straight from you when you interact with our platform. This happens when you:

• Fill out contact forms or inquiry requests
• Register for programs or educational content
• Subscribe to newsletters or updates
• Communicate with our support team
• Participate in surveys or feedback sessions
• Engage with community features or forums

The specific information might include your name, email address, phone number, location details, payment information (when enrolling), and any other details you choose to share with us. We only ask for what's necessary to provide our services effectively.

Information Collected Automatically

Like most websites, ours collects certain technical data automatically when you visit. This includes your IP address, browser type, device information, pages you visit, time spent on those pages, and referral sources. We use standard web technologies like cookies and similar tracking tools for this purpose.

These technical details help us understand how people use our site and where we can make improvements. For instance, if everyone's bouncing off a particular page, that's a signal something needs fixing.

Information From Third Parties

Occasionally, we receive information about you from other sources. This might happen if you interact with us through social media platforms, or if you're referred to us by a business partner. We only accept such information when it's been collected lawfully and with appropriate permissions.

How We Use Your Information

We don't collect data just for the sake of it. Everything we gather serves specific purposes related to running our educational platform and serving our community. Here's what happens with your information:

We base our data processing on several legal grounds under Australian privacy law, including consent (when you've explicitly agreed), contractual necessity (when it's required to provide our services), and legitimate interests (when we have good reasons that don't override your privacy rights).

Sharing Your Information

We're not in the business of selling your personal data. That said, running an educational platform sometimes requires sharing information with specific parties. Here's when that happens:

Service Providers

We work with various companies that help us operate our platform. This includes hosting providers, email service platforms, payment processors, and analytics tools. These providers only receive the information they need to perform their specific functions, and they're contractually bound to protect your data.

Business Transfers

If brenolixave is ever acquired, merged, or undergoes a significant business restructure, your information might be transferred as part of that transaction. We'd notify you beforehand and ensure the new entity respects this privacy policy.

Legal Requirements

Sometimes we're legally required to disclose information. This might happen in response to court orders, government requests, or when we believe disclosure is necessary to prevent harm or protect rights.

Your Privacy Rights

Australian privacy law gives you significant control over your personal information. Here's what you can do:

• Access: You can request a copy of the personal information we hold about you. We'll provide this in a commonly used format within a reasonable timeframe.
• Correction: If any information we have is inaccurate or outdated, you can ask us to correct it. We'll update our records promptly.
• Deletion: You can request that we delete your personal information, subject to certain legal limitations. For instance, we might need to retain some records for tax purposes.
• Objection: You can object to certain types of data processing, particularly when it's based on legitimate interests rather than consent.
• Restriction: You can ask us to limit how we use your information while we resolve any disputes about accuracy or processing.
• Portability: You can request your data in a structured, machine-readable format to transfer it elsewhere.
• Withdrawal of Consent: If you've given consent for specific processing activities, you can withdraw that consent at any time.

To exercise any of these rights, contact us at support@brenolixave.com or call +61394176777. We'll respond within 30 days. There's no fee for reasonable requests, though we might charge for excessive or repetitive requests.

If you're not satisfied with how we handle your privacy concerns, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). Their contact details are available at oaic.gov.au.

Data Security Measures

Keeping your information secure is something we take seriously. We've implemented multiple layers of protection:

• Encryption of data both in transit and at rest using industry-standard protocols
• Regular security audits and vulnerability assessments
• Strict access controls limiting who can view personal information
• Secure authentication systems including password requirements and multi-factor authentication options
• Regular staff training on data protection and security best practices
• Incident response procedures to address any potential breaches quickly

Despite our best efforts, no system is completely immune to security threats. If we ever experience a data breach that poses a serious risk to your privacy, we'll notify you and the relevant authorities as required by law.

Data Retention

We don't keep your information forever. Our retention periods depend on the type of data and why we collected it:

• Account Information: Retained for as long as your account is active, plus an additional period to handle any queries or obligations
• Financial Records: Kept for seven years to comply with Australian taxation law
• Marketing Data: Maintained until you unsubscribe or request deletion
• Technical Logs: Typically deleted after 12 months unless needed for security investigations
• Communication Records: Stored for up to three years to handle potential disputes or follow-up queries

When we no longer need your information, we securely delete or anonymize it. Anonymized data doesn't identify you personally and can be retained indefinitely for research and improvement purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies. These are small text files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly. These can't be disabled.
• Functional Cookies: Remember your preferences and settings to improve your experience.
• Analytics Cookies: Help us understand how visitors interact with our site so we can make improvements.
• Marketing Cookies: Track your activity to deliver more relevant content and measure campaign effectiveness.

You can control cookies through your browser settings. Keep in mind that disabling certain cookies might affect how our website functions for you.

International Data Transfers

While we're based in Australia, some of our service providers operate servers in other countries. This means your information might be processed outside Australia. When this happens, we ensure appropriate safeguards are in place, such as standard contractual clauses or certifications that demonstrate adequate protection.

We only work with providers in countries that maintain reasonable privacy standards. Your information will always receive at least the same level of protection it would have in Australia.

Children's Privacy

Our services are designed for adults, particularly those interested in entrepreneurship and business education. We don't knowingly collect personal information from anyone under 18 without parental consent. If you're under 18 and want to use our services, please involve a parent or guardian.

If we discover we've inadvertently collected information from a minor without appropriate consent, we'll delete it promptly.

Changes to This Policy

Privacy regulations change, and so do our business practices. We'll update this policy from time to time to reflect those changes. When we make significant modifications, we'll notify you through email or a prominent notice on our website.

The "Last Updated" date at the top shows when we last revised this document. We encourage you to review this policy periodically to stay informed about how we're protecting your information.

Continued use of our services after changes indicates your acceptance of the updated policy.

Third-Party Links

Our website might contain links to external sites that we don't control. While we try to link only to reputable sources, we can't be responsible for their privacy practices. When you leave our site, we encourage you to read the privacy policy of every website you visit.